The Auckland Loan Company's Complaints Process
The Auckland Loan Company (The Auckland Loan Company), and its associated brands, is a Registered Financial Service Provider (FSP), this page details the complaints process and other resources that you may find helpful.
Talc Ltd The Auckland Loan Company, and associated Brands, is a participant of the Financial Services Complaints Ltd Register (FSCL)
FCSL is a Non profit independent dispute resolution scheme that is free for consumers.
They work with the consumer and the financial service provider to resolve the complaint.
They act independently by not taking sides.
They are an alternative to the legal system, they work confidentially and less formally to find a fair outcome to a complaint.