The Auckland Loan Company's Complaints Process

The Auckland Loan Company (The Auckland Loan Company), and its associated brands, is a Registered Financial Service Provider (FSP), this page details the complaints process and other resources that you may find helpful.
Talc Ltd The Auckland Loan Company, and associated Brands, is a participant of the Financial Services Complaints Ltd Register (FSCL)
FCSL is a Non profit independent dispute resolution scheme that is free for consumers.


  • They work with the consumer and the financial service provider to resolve the complaint.

  • They act independently by not taking sides.  

  • They are an alternative to the legal system, they work confidentially and less formally to find a fair outcome to a complaint.



The Complaints Procedure

What is Trection?

Trection is an end-to-end digital travel platform for leisure travelers. You can find all the information you need on traveling in a single website.

How long does it take to plan a trip with Trection?

It’d only take no more than 20 minutes to plan out your entire trip. You would not need to visit other websites and spend hours on a spreadsheet to construct your travel plan and itinerary.

Is there extra fee for using the platform?

No, you do not need to pay any extra dollars to use the platform. You only pay for what you need like flights, hotels, or different activities.

I’m a tours distributor. How can I get involved?

We’d love to hear from you! Please sign up here and we will be in touch with you shortly!


Talc Ltd (FSP 376566).

a Registered Financial Services Provider ( and is regulated by the Financial Markets Authority (

Registered Financial Service Provider

'The Auckland Loan Company', 'MotorLoans', 'Go Loans', 'CashBox', 'LoanTalk' & 'The Car Network' brands are property of Talc Ltd T/A The Auckland Loan Company. is solely responsible for its published and unpublished content